Privacy Policy
Last updated: 24 June 2026
This Privacy Policy explains how FamilyIQ handles personal information. FamilyIQ is operated by Babbitt & Babbitt Ltd, a company registered in the United Kingdom. We are the data controller for the personal information described below.
Who We Are
FamilyIQ is the AI-powered operating system for family life, operated by Babbitt & Babbitt Ltd. You can contact us at hello@familyiq.co.uk.
Information We Collect
We collect information that you choose to provide, including:
- Account details such as your name, email address and household profile
- Family information you add (members, schools, activities, schedules)
- Content you submit or forward, including school emails and documents
- Communications with our support team
We also collect limited technical information automatically, such as device type, browser, IP address and usage data, in line with your cookie choices.
How We Use Information
We use personal information to:
- Provide, secure and improve the FamilyIQ service
- Organise the events, reminders and tasks you ask us to manage
- Communicate important service updates and respond to support requests
- Comply with our legal obligations
AI Processing
FamilyIQ uses AI to interpret forwarded emails, documents and other content you provide so we can turn them into structured events, reminders and tasks. Content is processed for the purpose of operating the service. We do not use your family content to train third-party foundation models.
Data Sharing
We do not sell personal information. We share information only with trusted service providers who process data on our behalf (such as hosting, authentication, email delivery and AI infrastructure), under contracts that require appropriate safeguards. We may disclose information when required by law.
Data Retention
We keep personal information for as long as your account is active and as needed to provide the service. You can request deletion at any time; residual data may be retained where required by law or for legitimate business purposes such as security and dispute resolution.
Security
We use appropriate technical and organisational measures to protect personal information, including encryption in transit, access controls and ongoing monitoring. No service is perfectly secure, and you remain responsible for keeping your login credentials safe.
Children's Information
FamilyIQ is designed to be used by adults to help organise family life, which may include information about children. Accounts must be created by an adult with authority to provide that information. We do not knowingly allow children to create their own FamilyIQ accounts.
User Rights
Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your personal information, and the right to data portability. To exercise these rights, contact hello@familyiq.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Contact Information
Babbitt & Babbitt Ltd · familyiq.co.uk · hello@familyiq.co.uk